We want you to be happy with your FORGEDnLOVE purchase. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with any original tags, and in its original packaging when applicable. You will also need your receipt or proof of purchase.
To request a return, contact us at support@forgednlove.com.
Because FORGEDnLOVE works with multiple production and fulfillment partners, please do not mail a return to any address until we provide return instructions and the appropriate return destination. Returns sent without prior authorization may not be accepted.
Unless the item is defective, damaged, incorrect, or applicable law requires otherwise, return shipping costs are the responsibility of the customer.
If a return is approved, we will provide instructions explaining where and how the item should be returned.
Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us as soon as possible at support@forgednlove.com.
When possible, please include your order number and clear photographs of the product and packaging so we can review the issue with the appropriate fulfillment partner.
Personalized, engraved, customized, and made-to-order items generally cannot be returned for buyer’s remorse because they are created specifically for the customer.
If a personalized or custom item arrives damaged, defective, or different from what was ordered, please contact us so we can review the issue and work toward an appropriate resolution.
Certain products may not be eligible for return, including personalized or custom-made products, gift cards, final-sale items, and products that cannot be returned for health, hygiene, or safety reasons.
If you are unsure whether an item is returnable, contact us before sending anything back.
The quickest way to receive a different item is usually to request a return for the original eligible item and place a new order after the return is approved.
Because many FORGEDnLOVE products enter production or fulfillment shortly after an order is placed, we cannot guarantee that an order can be canceled or changed after purchase.
If you need to request a cancellation or change, contact us as quickly as possible at support@forgednlove.com. If production or fulfillment has already begun, cancellation may no longer be possible.
Once an approved return is received and inspected, we will notify you whether the refund has been approved.
If approved, the refund will be issued to your original payment method. Please remember that your bank or credit card company may require additional time to process and post the refund.
For questions about returns, refunds, damaged items, or an existing order, contact:
FORGEDnLOVE Customer Support
support@forgednlove.com
Nothing in this policy limits any rights you may have under applicable consumer-protection law.